Can't remove the plastic cap from the corner jointUpdated a day ago

We add black plastic caps to the open tube ends of our corner joints to help prevent damage during transit. Sometimes these caps are a little tight or hard to remove. If you find it's not possible to prise the caps off with your fingers, we advise you to carefully make a small cut in the top of the cap with a sharp knife or scissors, keeping your fingers clear of the blade, then grip the cap with pliers and pull it off. It does not matter if the cap is damaged, as it is designed to be thrown away.

If this doesn't solve your issue, or if you need further assistance, please contact us using our contact form or email [email protected]. We're here to help if you need us.