How to fit and adjust the legs on your REPLAY Station or REPLAY Station XL board, with a video guide and how to contact us if you still need help.

<p>Finding it hard to fit the legs to your REPLAY Station or REPLAY Station XL board? Please watch the video below to learn how to fit and adjust them quickly and easily.</p><iframe src="https://www.youtube.com/embed/tx0kpYGXEaM" title="Video" loading="lazy" allowfullscreen></iframe><p>If this doesn&apos;t solve your issue, or if you need further assistance, please contact us using <a href="/en-US/contact">our contact form</a>. We&apos;re here to help if you need us.</p>

Adjusting REPLAY Station Legs

Explains why some base frame poles on KICKSTER, SPOT and other flexi-post goals have a slight bend or kink, and why this curve is a normal design feature.

<p>Don&apos;t worry, this is completely normal and an important design feature on all our flexi-post goal and net base frames. You&apos;ll notice that some of the base frame poles have a slight bend or kink in the middle of the pole. When assembled, these poles create the long back bar pole, which has a gentle upward curve and connects to the two side poles that sit flat on the ground.</p><p>This back bar is not meant to sit flat on the ground. As you attach the net, which applies tension to the flexi-post frame, the curved back bar will flex down towards the ground. This curve keeps the side poles flat on the ground when in use, improves the tension in the net and helps the product last longer.</p><p>You can see this in the video below:</p><iframe src="https://www.youtube.com/embed/RN73m8GqL_Y" title="Video" loading="lazy" allowfullscreen></iframe><p>If your pole looks different from the one described, or you think it is damaged, please contact us using <a href="/en-US/contact">our contact form</a> or email support@quickplaysport.com.</p>

Bent base frame poles (KICKSTER, SPOT etc)

How to fix a slightly dented pole end on a KICKSTER or SPOT base frame with a quick video guide, and how to contact us if the fix doesn't work.

<p>It&apos;s rare, but occasionally a steel pole in your KICKSTER or SPOT base frame can arrive with a slightly dented end during transit. Before contacting us about a return, try this quick and simple fix to remove the dent from the end of the tube. Please do not send anything back until you have contacted us and we have approved the return.</p><p>How to fix a dented pole / tube end:</p><iframe src="https://www.youtube.com/embed/wnwGlSq75Yw" title="Video" loading="lazy" allowfullscreen></iframe><p>If this doesn&apos;t solve your issue, or if you need further assistance, please use <a href="/en-US/contact">our contact form</a> to get in touch with our team, or email us at <a href="mailto:support@quickplaysport.com">support@quickplaysport.com</a>. We&apos;re here to help if you need us.</p>

Dented pole ends on KICKSTER / SPOT base frame

How to fix a sagging crossbar on a Q-FOLD or Q-FOLD Match football goal by rotating the crossbar when the goal is not in use.

<p>Plastic goals like our Q-FOLD and Q-FOLD Match are great for creating a lightweight, solid goalmouth, but over time, or during hot summer weather, you might find that the crossbar of your goal starts to sag or droop downward. Our team of designers found a simple solution: rotate the crossbar when the goal is not in use. When stored like this, heat and gravity flex the tubes in the opposite direction, helping to remove the sag in the poles.</p><p>When you come to use the goal again, rotate the crossbar back into the proper position and it should be straighter. We recommend you do this each time you finish using the goal (especially if you live in a hot climate), or if you intend to leave it assembled for extended periods of time.</p><p>Watch the video below for a demonstration:</p><iframe src="https://www.youtube.com/embed/sbMKxJIDCBM" title="Video" loading="lazy" allowfullscreen></iframe><p>If this doesn&apos;t solve your issue, or if you need further assistance, please use <a href="/en-US/contact">our contact form</a> to get in touch with our team. We&apos;re here to help if you need us.</p>

Q-FOLD crossbar sagging

How to remove the black plastic caps from the open tube ends of your corner joints if they are too tight to pull off by hand.

<p>We add black plastic caps to the open tube ends of our corner joints to help prevent damage during transit. Sometimes these caps are a little tight or hard to remove. If you find it&apos;s not possible to prise the caps off with your fingers, we advise you to carefully make a small cut in the top of the cap with a sharp knife or scissors, keeping your fingers clear of the blade, then grip the cap with pliers and pull it off. It does not matter if the cap is damaged, as it is designed to be thrown away.</p><p>If this doesn&apos;t solve your issue, or if you need further assistance, please contact us using <a href="/en-US/contact">our contact form</a> or email support@quickplaysport.com. We&apos;re here to help if you need us.</p>

Can't remove the plastic cap from the corner joint

How to fix a spring wire connector that has come loose from a QUICKPLAY goal base frame pole, with a short video showing how to reinsert it, and how to contact us if it doesn't help.

<p>QUICKPLAY flexi-post goals and nets use spring wire connectors to pre-connect base frame poles, making assembly quicker and easier. On the rare occasion that one of these wire connectors comes loose or disconnects, here&#x2019;s a short instructional video showing how to replace or reinsert it. It&apos;s easy and takes just a few minutes:</p><p><span><iframe src="https://www.youtube.com/embed/Eim9YcXhx8w" title="Video" loading="lazy" allowfullscreen></iframe></span></p><p>If this doesn&apos;t solve your issue, or if you need further assistance, please use <a href="/en-US/contact">our contact form</a> or email support@quickplaysport.com. We&apos;re here to help if you need us.</p>

Wire pole connector has come out of base frame

What to do if a spring button is missing or lost inside the steel tube of your flexi-post goal or net, including a video on replacing it and how to contact us for a spare.

<p>Sometimes the small buttons used in the ends of the steel tubes on our flexi-post goals and nets get lost. Not to worry, we include a spare spring button in the box of all our flexi-post goals and nets (normally it&#x2019;s in a plastic bag stapled to the instructions). Here&#x2019;s a short instructional video on how to replace a missing spring button:</p><iframe src="https://www.youtube.com/embed/vjT9_IwObeg" title="Video" loading="lazy" allowfullscreen></iframe><p>If you can&#x2019;t find the spare spring button, or you need more, please use <a href="/en-US/contact">our contact form</a> to get in touch with our team. We&apos;re here to help if you need us.</p>

Spring Button is missing / lost inside the pole

If you'd like to contact us about anything else, please click here and fill out a form.

If you are reporting a product fault, please make sure to include your order number / proof of purchase and attach at least one photo of the fault to your email.

Back To UK Store

QUICKPLAY UK

Here are some common troubleshooting articles. If you can't find an article related to your issue, please contact our customer support team for more help.

Troubleshooting

GS Series Football Rebounder and Wall (Galvanised steel)

KICKSTER Goals

MEGA NET

Q-FOLD Goals

Q-FOLD Match Goals

PRO Rebounders

REPLAY Station

SPOT Rebounders

TEKKERS Rebounders

TARGET NET

Setup Videos

Agility Pole Set Instruction Manual (pre-2023)

Agility Pole Set 2.0 Instruction Manual (2023)

Baller Mini Hoop System Instruction Manual (2023)

Baseball Safety Base Set Instruction Manual

Baseball Swing Target Stick Instruction Manual

Base Weights Instruction Manual (2018)

Extender Net for MEGA NET Instruction Manual

GS SERIES Football Goals and Rebounder (Galvanised steel)

Portable Handball Goal, all sizes Instruction Manual (2022)

Adjustable Speed Hurdles Instruction Manual

KICKSTER Portable Football Goal Instruction Manual (2023)

KICKSTER PRO Football Goal Instruction Manual (2023)

KICKSTER Elite Portable Football Goal Instruction Manual (2022)

KICKSTER Target Hoop Instruction Manual (2022)

KICKSTER 2-in-1 Football Goal / Rebounder Instruction Manual (2022)

Agility Ladder Instruction Manual

MEGA NET Boundary Net Instruction Manual

PRO ALU Match Football Goal 6x4' Instruction Manual (2023)

PRO ALU Match Football Goal 8x5' Instruction Manual (2023)

PRO ALU Match Football Goal 12x6' Instruction Manual (2023)

PRO ALU Match Football Goal 16x7' Instruction Manual (2023)

PRO ALU MATCH GOAL 3X2m (2023)

SPOT Football Rebounder 5x3' Instruction Manual (2023)

PRO Bench Subs Bench Instruction Manual (2022)

PRO Bench Shelter Instruction Manual (2022)

PRO Rebounder 3x3' Instruction Manual

PRO Rebounder 5x5' and 7x7' Instruction Manual (2023)

PRO ALU Training Football Goal Instruction Manual (2022)

PRO Speed Agility Set Instruction Manual (2018)

Q-FOLD Folding Futsal Goal 3x2m Instruction Manual (2023)

Q-FOLD Folding Football Goal 6x4' Instruction Manual (2023)

Q-FOLD Folding Football Goal 8x5' Instruction Manual (2023)

Q-FOLD Folding Football Goal 16x7' Instruction Manual (2023)

Q-FOLD Match Folding Futsal Goal 3x2m Instruction Manual (2023)

Q-FOLD Match Folding Football Goal 4x1.5m Instruction Manual (2023)

Q-FOLD Match Folding Football Goal 6x4' Instruction Manual (2023)

Q-FOLD Match Folding Football Goal 8x5' Instruction Manual (2023)

Q-FOLD Match Folding Football Goal 12x6' Instruction Manual (2023)

Q-FOLD Match Folding Football Goal 16x7' Instruction Manual (2023)

Q-FOLD Mini Football Goal Instruction Manual (2022)

QUICK-HIT Golf Hitting Net 8x8' Instruction Manual (2022)

Rally Net Instruction Manual (2021)

REPLAY Ball Instruction Manual (2022)

REPLAY Station Instruction Manual

REPLAY Station XL Instruction Manual

REPLAY Strike Instruction Manual (2022)

Skills Set Instruction Manual (2022)

SPOT Football Rebounder 8x5' and 7x7' Instruction Manual (2022)

SPOT Elite Rebounder 5x3' Instruction Manual (2022)

TARGET Pop Up Goal Instruction Manual (2022)

TEKKERS Net Football Rebounder 5x3' Instruction Manual (2022)

TEKKERS Net XL Football Rebounder 8x6' Instruction Manual (2022)

TEKKERS Trainer Dual Net Rebounder Instruction Manual (2022)

Weighted Pitching Balls Instruction Manual

Weighted Sled Harness Instruction Manual

Instruction Manuals

Adjust REPLAY Station Legs

Fix a dented pole / tube end

Replace a Spring Clip / Spring Button

Q-FOLD Crossbar Sag Fix

Reinstall a wire pole connector

Replace a Post Hook on KICKSTER

Replace the Elastic on Flexi Post Nets

Repair a G-hook on TEKKERS

How to Fix Videos

Can I cancel my order?

Can I edit my order?

I have entered the wrong delivery address

My discount code doesn't work!

What payment methods do you accept?

My order is a gift can you hide the branding?

I'm a retailer looking to sell QUICKPLAY products

Where can I find a copy of my invoice?

Missing refund after order cancelled

My card has been declined but payments are showing on my account

Orders FAQs

How much is delivery?

Where do you deliver to?

What delivery carriers do you use?

Do you offer next day or express delivery?

Can I collect my order?

Where is my order?

Order only partially delivered, but email says "Order Delivered"

Lost or stolen packages

Product damaged by carrier

Shipping & Delivery FAQs

What is your returns policy?

Can I return my order?

When will I get my refund for my returned item?

Returns FAQs

Does my purchase come with a warranty?

How do I make a warranty claim?

Do you have a phone number I can call?

Warranty FAQs

Can I unsubscribe from your mailing list?

Account FAQs

Order & Account FAQs

How do I get a replacement/spare part?

Goals dimensions and box size

Can I leave it assembled year-round?

Where do I find the eCoach web app?

What is the difference between a KICKSTER goal and a KICKSTER Elite goal?

Do you sell...?

My Q-FOLD is missing the PB-1 / SC-1 spring clips

What target net can be used on my goal?

Product FAQs