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How do I make a warranty claim?Updated 2 months ago

If your QUICKPLAY product has a fault caused by materials of workmanship and you would like to make a claim, please use the Contact Us option in the Help Center to open a support ticket with our team. We're here to help if you need us.

Alternatively you can open a support ticket from the Live chat by choosing the option "No, I need more help" on the previous page

  • Your full name
  • Your current shipping address and contact number
  • The order number/proof of purchase relating to your claim 
  • The model name of the product (and size where applicable)
  • The "PO" number of your product (showing on Product label on the box)
  • A description of the issue/s
  • Close up photo/s showing the issue/s
  • A photo of the assembled product 

For more full warranty terms and exclusions, please visit our Warranty Info Policy page, accessible via the footer on our website.

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