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Warranty FAQs

Common Warranty FAQs

Does my purchase come with a warranty?

All QUICKPLAY products come with a 1 YEAR LIMITED MANUFACTURER'S PARTS WARRANTY as standard (T&Cs apply). For more full warranty terms and exclusions, including how to register for 2ND YEAR EXTENDED WARRANTY, please visit our Warranty Info Policy pag

My product has a fault, what should I do?

Product Damaged: If your product is damaged in transit, please use the Contact Us option in the Help Center to open a support ticket with our team as soon as possible, providing details of the issue with your product (please include photos of the dam

How do I make a warranty claim?

If your QUICKPLAY product has a fault caused by materials of workmanship and you would like to make a claim, please use the Contact Us option in the Help Center to open a support ticket with our team. We're here to help if you need us. Alternatively

Do you have a phone number I can call ?

We currently do not have a contact number however you can get in touch by opening a support ticket with our team or speak to our agents on our Live Chat during business hours. To open a support ticket please choose the option "No, I need more help" o