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Missing refund after order cancelledUpdated 4 months ago

If your order has been cancelled, you will be refunded to your original method of payment within 10 business days (although it is usually quicker than this). Please be aware that timeliness of refunds are typically out of our control, as they are processed by the payment partner and your bank. 

If you still haven't received your refund after 10 days, please use the Contact Us option in the Help Center to open a support ticket with our team. We're here to help if you need us.

To open a support ticket or talk to an agent,  please choose the option "No, I need more help" on the previous page

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