Missing refund after order cancelledUpdated 8 days ago

Our Refund & Returns Policy explains how refunds are processed and how long they take.

If your refund still hasn't appeared after the time the policy describes, contact your card-issuing bank first, as they can see whether a payment is pending on your account.

If it is still missing after that, use our contact form and include your order number, and our team will be happy to help.