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My card has been declined but payments are showing on my accountUpdated 2 months ago

When orders don't go through, it can be frustrating, but there are usually straightforward reasons behind it. One common issue is authorization problems, which can happen for various reasons. One of the most frequent causes is a declined card, often due to mismatched information. For instance, if the billing address doesn't match the card's zip code, it can trigger a decline.


In some cases, you might notice temporary charges on your bank statement. Don't worry; these usually disappear shortly, indicating that the payment attempt wasn't successful. However, it's crucial to ensure that your billing address aligns with the zip code linked to your card.


To avoid such hiccups in the future, we'd recommend updating your billing address to match the zip code associated with your card. This should streamline the payment process and reduce the chances of declined transactions. If you need any assistance with updating your information, feel free to reach out, and we'll be happy to help.

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