What is your returns policy?Updated 9 hours ago

Our Refund & Returns Policy explains what can be returned, when, and how refunds are handled, including changes and cancellations to orders.

If you want to change or cancel an order, look for the edit order options on the confirmation page shown straight after you order. You can also find them in the Orders section of your account, which you can reach with the 'View your order' button in your order confirmation email.

If your product is eligible for return, use our contact form to start your return. Please include your order number or proof of purchase, and photos of the item if you have them, so we can help you faster.

If you are waiting on a refund and it has not arrived when expected, check with your card-issuing bank first, then use our contact form if you still need help.